Terms of Service
Last updated: December 2024
Welcome to MatchMaybe! These Terms of Service ("Terms") govern your use of our mobile application and services. By using MatchMaybe, you agree to these Terms.
1. Acceptance of Terms
By creating an account or using MatchMaybe, you agree to:
- These Terms of Service
- Our Privacy Policy
- Any additional terms for premium services
2. Eligibility
To use MatchMaybe, you must:
- Be at least 18 years old
- Be legally permitted to use the service in your jurisdiction
- Not be prohibited from using the service under applicable laws
- Have never been convicted of a felony or indictable offense
3. Your Account
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One person, one account - no fake or multiple accounts
- You must notify us of any unauthorized use
Account Termination
We may suspend or terminate accounts that:
- Violate these Terms
- Are inactive for extended periods
- Engage in fraudulent or illegal activities
- Harm other users or our community
4. Using MatchMaybe
Our Service
MatchMaybe provides:
- One daily match at 8 PM IST
- 24-hour decision window for each match
- Chat functionality for mutual matches
- Anonymous preference features
- Premium features for subscribers
Your Conduct
You agree NOT to:
- Use the service for commercial or illegal purposes
- Harass, abuse, or harm other users
- Post inappropriate, offensive, or explicit content
- Impersonate others or misrepresent yourself
- Spam or send unsolicited messages
- Use bots, scripts, or automated methods
- Attempt to access others' accounts
- Violate any applicable laws
Community Guidelines
MatchMaybe is built on respect and authenticity. We expect all users to:
- Be yourself - use real photos and information
- Be respectful in all interactions
- Report inappropriate behavior
- Engage genuinely with matches
5. Content and Licensing
Your Content
You retain rights to your content but grant us a license to:
- Display your profile to other users
- Use your content for service operation
- Store and backup your information
Prohibited Content
Do not post content that:
- Is illegal, harmful, or offensive
- Contains nudity or sexual content
- Promotes violence or discrimination
- Infringes on others' rights
- Contains malware or spam
6. Premium Services
Subscriptions
- Premium features require paid subscription
- Subscriptions auto-renew unless cancelled
- Prices may vary by region and platform
- Cancel anytime through your app store
Refunds
Refunds are handled according to:
- Apple App Store policies for iOS users
- Google Play Store policies for Android users
- No refunds for partially used periods
7. Safety
While we strive to create a safe environment:
- We don't conduct criminal background checks
- You are responsible for your interactions
- Never send money to other users
- Meet in public places for first dates
- Report suspicious behavior immediately
8. Privacy
Your privacy is important. Please review our Privacy Policy to understand:
- What information we collect
- How we use your data
- Your privacy rights
- How we protect your information
9. Disclaimers
No Warranties
MatchMaybe is provided "as is" without warranties of any kind. We don't guarantee:
- Continuous or error-free service
- Accuracy of matching algorithms
- Behavior of other users
- Success in finding relationships
Limitation of Liability
To the maximum extent permitted by law, MatchMaybe shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
10. Indemnification
You agree to indemnify and hold harmless MatchMaybe from any claims arising from:
- Your violation of these Terms
- Your use of the service
- Your interactions with other users
- Your content
11. Dispute Resolution
Arbitration
Any disputes shall be resolved through binding arbitration, except where prohibited by law.
Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms from time to time. We'll notify you of material changes through:
- In-app notifications
- Email to your registered address
- Prominent notice in the app
13. General
- These Terms constitute the entire agreement
- If any provision is unenforceable, others remain valid
- Our failure to enforce rights isn't a waiver
- You can't transfer your rights under these Terms
Contact Us
For questions about these Terms of Service:
Email: hello@matchmaybe.com
Support: help@matchmaybe.com